After over 100 rentals of my cars and three cars listed, I can never get resolution with one phone call. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Why is my account restricted? The Registered Agent on file for this company is Turo Inc. and is located at 4110 N Scottsdale Road Suite 110, Scottsdale, AZ 85251. Give us a call at. As a host, you’re covered by our CA$2 million insurance policy and we’ll be here to guide you every step of the way. Sharing is what powers GetHuman's free customer service contact information and tools. I submitted my first damage claim from my only listed car about 2 weeks ago and Turo never contacted me (the website says you get a call w/in 24 hrs when you submit a damage claim.) 773-205-8255. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Email claims@turo.com 3. Travelers choose from a unique selection of nearby cars, while car owners earn extra money and help fuel the adventures of travelers they meet along the way. Rather than trying to call Turo we recommend you tell us what issue you are having and then possibly contact them via phone or email or chat. 5 star host with 10+ trips but that means nothing to Turo. Turo fees Turo states that drivers can save up to 35% on the cost of a rental vehicle with its services. The approval process requires you to provide your driver’s license information, the last 4 digits of your Social Security number (US only), and a … You can help! Above are our top recommendations for how to contact Turo, including their top phone number and live chat options. * Liberty Mutual liability insurance in the US is secured through Turo Insurance Agency. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Please keep sharing your experiences so we can continue to improve this free resource. The party that rents the car pays for insurance, or their personal insurance will covered it. Cost of Turo Insurance for Guests. Reply to the most recent email you received from your claims representative 2. GetHuman builds free tools and shares information amongst customers of companies like Turo. Common problems addressed by the customer care unit that answers calls to 415-965-4525 include Account Access, Make a Booking, Dispute a Charge, Report a Driver, Complaint About an Order and other customer service issues. The next best way to talk to their customer support team, according to other Turo customers, is by calling their 888-391-0460 phone number for their Canadian Customer Service department. If you think this information is inaccurate or know of other ways to contact Turo please let us know so we can share with other customers. Below you can compare and contrast the 7 ways to contact Turo by looking at which ones are the fastest and which ones other customers recommend the most for solving Turo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. NEVER rent through Turo, they WILL not cover you. Dealing With Turo/Insurance. This phone number is Turo's Best Phone Number because 3,546 customers like you used this contact information over the last 18 months and gave us feedback. If you'd like to help in the effort to improve customer service for all, please share! If you think this information is inaccurate or know of other ways to contact Turo please let us know so we can share with other customers. Please help, I need my new insurance card, email. Make sure your questions or issues are related to claims only 2. Or bring your own commercial rental insurance and take a bigger piece of the pie. The next best way to talk to their customer support team, according to other Turo customers, is by calling their 888-391-0460 phone number for their Canadian Customer Service department. Make sure to read Turo’s insurance policies for more information. Also their insurance is a scam, there’s no need for you to pay 30% of your earnings to turo for insurance. For example, the Premium plan provides extra coverage for income loss and a rental car, but costs more than the Basic policy. Renters need to be at least 18, have a Social Security number, a text message-enabled mobile phone, and an auto insurance score that meets its benchmark. Unlike a car insurance plan for a normal car, Turo's insurance doesn't include any extras like personal injury protection or uninsured motorist coverage, except in the states it's required by law. Hello, I need to call and find out about a license issue. 4900 … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Samsung. I canceled a reservation on October ** and supposedly a refund was issued. Call Us 7 Days a Week. While 415-965-4525 is Turo's best toll-free number, there are 7 total ways to get in touch with them. Turo allows you to choose from Premium, Basic, or Minimum Coverage — each … With over 50 years serving the greater Chicago land area as well as being one of the only insurance agencies open 7 days a week Talro Auto Insurance is here to serve you. Or take a look at the Samsung Phone Number page. In total, Turo has 5 phone numbers. email my at *****@***.com**Eugene Cas... Turo stop me from renting cars an I never did anything wrong, I always return vehicles... Hello, back on October *, ****, my son had tried to rent a car and was denied. I would like to get an itemized bill from October **, ****, to November **. Learn more here. He had rented my Corvette for a weekend previously, and only put 10 miles on it. Government Actions: SF City Attorney v. Turo, Inc. On January 24, 2018, a complaint was filed against Turo Inc., (Turo) by the San Francisco City Attorney’s office. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Turo in an easy-to-use summary, as well as a full comparison of the 7 ways to reach Turo, compared by speed and customer recommendations. Liability coverage is up to $750,000 for all host protection plans, except in some states and at some airports that require additional coverage. Turo has an insurance policy that covers damages and roadside assistance 24/7, but unlike regular rideshare insurance policies, this coverage is more for the benefit of the owner, who can be out a tidy sum of money if anything happens to their vehicle. Turo Insurance Agency, LLC is an Arizona Domestic LLC filed on May 24, 2018. I have not booked a car and am a new user. Please note that the team’s hours are Monday–Friday, 8 am–4 p… It's not always clear what is the best way to talk to Turo representatives, so we started compiling this information built from suggestions from the customer community. The car was listed on Turo the following month and did well, because of course it did. Insurance is something that’s unavoidable when it comes to car rentals. I am booking for first time *I am. I had a terrible first experience hosting with turo. I’m starting to think that Turo is playing their hosts like suckers and letting the renters get away with everything. This is Turo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Turo agent. I have 2 recent renters (1 abandoned the vehicle in Newark, NJ after hitting something) and another previously hit something and cannot remember. Besides calling, the next favorite option for customers looking for help is via 888-391-0460 for Canadian Customer Service. How much money can you make renting your car on Turo? If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Samsung. I bought a Toro time cutter **" model number ***** the front is squeakin real badd arou... My name Keith Robinson. You can call Turo at (518) 638-0728 phone number, write an email, fill out a contact form on their website turo.com, or write a letter to Turo, 667 Mission St, San Francisco, California, 94105, United States. The more insurance responsibility you take on, the less you pay Turo for insurance. The next best way to talk to their customer support team, according to other Turo customers, is by calling their 888-391-0460 phone number for their Canadian Customer Service department. Calling the Turo number above should go right to a real human being. Be aware that your standard text messaging rates apply 3. The cost of each level of insurance is based on the cost of the car you rent. The truth is that you have to have your own insurance on the car but it will never be used if renting out with Turo. Sharing is what powers GetHuman's free customer service contact information and tools. Walk in Locations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. * Learn more They did NOTHING to help resolve the issue and JUST wanted to collect the money. Cover your monthly car payments or simply earn some extra cash by sharing your car on Turo whenever you’re not using it. You can contact Turo across the following mediums: Phone, Email, Chat. Recently a 21-year-old renter booked my BMW. Turo insurance is totally garbage, its … I chose to deny the booking, yet Turo … I am trying to pay the requests within my account for charges due in the amount of... Hello my account is blocked from using turo and I want to dispute it, My account was closed. I want to talk to customer service representatives about my account. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Turo customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone. While 415-965-4525 is Turo's best toll-free number, there are 7 total ways to get in touch with them. Besides calling, the next favorite option for customers looking for help is via 888-391-0460 for Canadian Customer Service. Turo also offers additional insurance through its app. Hello I wanted to know why it say on my account I am not approved to rent any cars when... Hey is this for turo*Ive been renting and wanted to know how i can get some type of pro... Can't open the car because my account been closed, I haven’t talked to anybody about my account this morning. Phone Number 877-342-7222 Turo is a car sharing marketplace where travelers can rent any car they want, wherever they want it, from a community of local car owners. I need to reopen it, I can’t book a car with Turo and I need the issue fixed asap, Approval status keeps saying “you’re currently unable to rent cars on Turo”. All cars rented out on Turo are automatically insured in Canada through Intact. You can help. 773-205-8255. Not only does Turo offer a $1 million liability policy, but they also cover all damage to your vehicle when it is rented. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Many people wonder about how insurance works with Turo. Most people would love to drive an R8 for a weekend. We are trying to contact TURO to give information about a vehicle that was not returnin... Hi! https://support.turo.com/hc/en-us/articles/360001558908-Contact-Turo. Turo never did a proper investigation or spoke with any police to get a report and said because they couldn’t figure out who was at fault I had to pay $3,000 out of my pocket for the scratch on the rear bumper. Turo renters (1st time with no reviews) clearly donot know how to use the app. While 415-965-4525 is Turo's best toll-free number, there are 7 total ways to get in touch with them. Terms, conditions, and exclusions apply. Turo is a website where you can rent your personal car to other people, and Turo provides insurance. It was even featured on Turo’s Instagram. They should verify the drivers phone number on EVERY reservation. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! The company's filing status is listed as Active and its File Number is 1860639. According to Turo, an Acura ILX 2018 can rent for 340 per month if rented 9.6 days per month in LA. Upgrading to the premium $1 million liability insurance policy would have cost me $13.60 a day instead of the $5.10 I paid for the state minimum plan, … Kinda like AirBNB for cars. After creating the account, you will be asked to verify your mobile phone, and start the pre-approval process through your Turo account page. QUESTIONS DOES TURO ALLOW **YRS OLD TO RENT A CAR ? Turo Insurance Policy. Hours: 24 hours, 7 days; best time to call: 2:45pm, Bonjour*Je n'arrive pas * mettre mon annonce sur l'application Turo. Pay By Phone. Text “Hi” to 415-849-7266 for a quick update about your claim or answers to simple claims-related questions When contacting your US claims representative: 1. And you can click here if you want to compare all the contact information we've gathered for Turo. Turo third-party auto liability insurance is purchased through Turo and includes coverage for renters/guests under a third-party automobile liability insurance policy purchased from Liberty Surplus Lines, a Liberty Mutual Group company Said Liberty Mutual Policy provides guests with insurance coverage while they are driving the rented vehicle during the booked trip. He approved my request and I was given the owner’s phone number and exact location. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. GetHuman does not work directly with Turo's customer support operations. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. To reach your claims representative in the United States: 1. Turo insurance: Select a protection plan. Contact Turo customer service. The price of Turo insurance depends on the insurance policy you choose and is deducted from your rental profit. And you can click here if you want to compare all the contact information we've gathered for Turo. In short, the two companies are not related. Or take a look at the Samsung Phone Number page. Next, I was given a few pickup and delivery options: Meet the owner at his address (free), pick up the car at Los Angeles International Airport ($20), or have the owner of the car deliver it to me ($20). ★Personal insurance requirements for guests Guest accidents, claims, and responsibilities | US And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. 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