In the last week or so my fitbit Aria scale has not been able to sync over WiFi. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. « School Lunch (Part 3) : Interesting Pizza Facts. I do have the Fitbit connect program on my (Windows, sorry) PC however the problem is that because the Fitbit watch is not connecting to my wifi then the Fitbit connect app cannot talk to it and says cannot find Fitbit on the wifi network. Log in sign up. fitbit have sent me a new scale but that won't connect either. Fitbit® Aria® FITBIT ACCESSORIES ... Set your scale on a hard floor (not carpet) near your internet router to ensure it can detect your Wi-Fi network. Version: 1.0.4.175 Released: 06.21.2017 When this window appears, select Save File: You may see a system … Fitbit Premium Review Membership Benefits, Fitbit Zip Review Less Expensive But Full of Features, Kidobi: Educational Videos and Games For Kids. First, you download small executable program to your computer (Mac in this case). Aria 2 Wifi setup not working. Go back to the Fitbit app and try again to add a Wi-Fi network. If you still can't connect your watch to Wi-Fi, continue to step 2. If the device connects successfully, confirm your network type is compatible with your Fitbit watch by reviewing the supported network types in How do I connect my Fitbit watch to Wi-Fi? It is mandatory to procure user consent prior to running these cookies on your website. These cookies will be stored in your browser only with your consent. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The battery level is accurate as of the last sync. Connecting Aria to a mobile Wi-Fi hotspot requires that the mobile device be persistently in this mode. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. Any time I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Aria. Charge 2. Get a more complete picture of your health with Fitbit Aria Air, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Under Networks, find the option to manually add a network and enter the network name and security type. It also integrates well with Fitbit's powerful cloud-based fitness tools. Any other suggestions? The Fitbit Aria Air is the latest smart scale from Fitbit and it measures weight, BMI and body fat. Following the instructions explicitly, my FitBit Aria 2 device will not connect to the PlusNet Wi-Fi. Any ideas? Note that these instructions don't apply to Fitbit Aria Air. Set my wifi to mixed (b/g/n) mode. If you make changes to your wireless network, reconnect Fitbit Aria or Fitbit Aria 2 to your network. #cat #catsofinsta, This was such a fun game. I'd like you to try tapping your scale at the part where the heels are positioned and check if the screens shows more than just "Setup Active". Fitbit Wi-Fi Scale Setup for XP, Vista, Windows 7. I have followed the directions. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. 0 Ratings 14 REPLIES 14. camelface69. Log in. On my Android phone it tells me to connect to the Aria network and when I try to do that my wifi says "Connecting" for 5-10 seconds, then "Obtaining IP Address" for 5-10 seconds, then it blinks "Saved" and back to "Obtaining IP Address" and it keeps doing this. User account menu. 6. For a stronger Wi-Fi connection, move your watch closer to your router. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. To verify that your Wi-Fi network is working correctly, connect another device, such as your phone or computer, to your network. But opting out of some of these cookies may affect your browsing experience. Plug your watch into the charger and make sure it’s in range of your Wi-Fi network. Why can't I download music and podcasts to my Fitbit watch? Only the Fitbit Aria takes an hour EVERY time. This website uses cookies to improve your experience while you navigate through the website. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The Good Sleek and attractive, the Fitbit Aria Wi-Fi Smart Scale is easy to install. For a stronger Wi-Fi connection, move your watch closer to your router. Fitbit Aria won't connect to WiFi, making it an ordinary scale. To add the device, you can use this work around below. If you have trouble downloading Pandora stations to your Fitbit watch, see How do I listen to Pandora stations on my Fitbit watch? Get a more complete picture of your health with Fitbit Aria Air, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Weight; BMI Sync scale to view in Fitbit app; Body Fat % & Lean Mass Only on Aria 2; Charts Trends Over Time; Weight. It seems like a lot of people online are having similar issues, but I can't find a sure fix. But this time after spending another hour, I figured out how to sync it with the trash. Click … Here are some tips I found on the fitbit site: Before you begin the setup process, please restart your computer. How do I listen to Deezer playlists on my Fitbit watch? We love escape rooms, de, #cat #catsofinstagram #catlife #catlovers #kittens, #cat #catsofinstagram #catlife #cats #catlovers #c, #happyhalloween from Stevie! I see that there was recently a firmware update for the BT Smart Hub so could this be the reason? The PC FitBit setup app that I downloaded requires the Ethernet cable link from my router to be disconnected, which is a no-go as I don't have a Wi-Fi adapter on my PC (I am following this up but I'm loathed to break the Ethernet cable link that I have as Wi-Fi is slower). This post was originally published on April 21st, 2018. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. From the Fitbit app dashboard, tap the Account icon. I move every year, and every year I have to reconnect my WiFi devices. To complete the setup process with a mobile Wi-Fi hotspot, you will need a second wireless device to connect to the hotspot. There is no magic here - it uses the same WiFi technology. Open the file from the saved location to see a brief overview of the scale setup process. Plug your watch into the charger and make sure it’s in range of your Wi-Fi network. Fitbit app Tap the Today tab > profile picture. Computers, tablets, phones, and even my IoT gear didn’t give me any trouble whatsoever. Changes in your network can include a new: About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, © 2021 Fitbit, Inc. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. If you still can’t connect to Wi-Fi, complete the steps below based on your issue. Necessary cookies are absolutely essential for the website to function properly. The device’s battery may drain quickly. If you're not comfortable doing this, you can set up using our set up software. If you have trouble adding a Wi-Fi network, complete the steps below. If you are an existing Fitbit member, click the link "Log in to your account". I've sent the logs to … My old Plusnet router worked fine with this physical link. Specified an empty wifi channel for my neighbourhood. It seems that you have troubleshooted this issue properly by taking the batteries out. Based on some mild google-fu I have: Made sure my SSID contains no spaces or special characters. Your email address will not be published. Make sure that your Wi-Fi network is working correctly and that your network type is compatible with your watch. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. Press question mark to learn the rest of the keyboard shortcuts. Fill in your Fitbit email and password, then click "log in". You also have the option to opt-out of these cookies. I keep getting stuck at "Step 2: Sending your wifi information to the scale..." on my mac laptop. any tips edit … Press J to jump to the feed. How do I listen to Pandora stations on my Fitbit watch? Most devices are easy enough to reconnect. Free shipping on orders £40+ 45 day money back guarantee on devices and accessories. First, make sure the network is compatible with your watch by reviewing the list of networks in How do I connect my Fitbit watch to Wi-Fi?Then manually add the network in the Fitbit app. This website uses cookies to improve your experience. Fitbit Aria 2 Wireless Smart Scale 3 AA batteries, already installed Aria 2 Quick Start Guide What’s in this document We get you started creating a Fitbit® account and making sure your scale can transfer the data it collects to your dashboard. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. Remove your watch from the list of Bluetooth devices on your phone (known as "unpairing"). I just got the aria and I've spent 2 hours trying to get it through the setup. Free shipping on orders 400 DKK+. #kitten #kitty #cat #. Get started . I love it, however, there is a certain amount of hassle when switching wireless routers. Added my Fitbit Surge with it and bought an Apple Watch. If you still can’t connect to Wi-Fi, complete the steps below based on your issue. So, new router and now my aria refuses to connect. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. If you have trouble downloading Deezer playlists to your Fitbit watch, see How do I listen to Deezer playlists on my Fitbit watch? The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations:  Wireless 802.11b standard  WEP / WPA / WPA2 personal security  Automatic (DHCP) IP setup (static IP configuration not supported) Aria requires an 802.11b-compatible network to connect and sync your scale data to your Fitbit dashboard. How do I get notifications from my phone on my Fitbit device? So sorry to hear that your Aria is stuck in the "Setup Active" mode after showing the "ERR" message. It fails after trying step 2 sending wifi information. The whole process is described at Fitbit web site: Fitbit - Start - Aria. These cookies do not store any personal information. Re: can't connect Fitbit Aria to wifi network @Kag5 , some devices have trouble connecting to the WiFi when both the 2.4 and 5 GHz networks are combined under one network name and password. Note that you must set up notifications again after unpairing your watch from your phone. If you have an ethernet cable plugged into your computer, unplug it. We'll assume you're ok with this, but you can opt-out if you wish. Aria setup problem. My BT hub updated itself late December, and since then my scale has been able to reconnect to the wireless network, so it looks like the issue is resolved. Check the battery icon next to the name of your scale. Posted by. Intended use The Aria Wi-Fi Smart Scale is a body analyzer that measures body weight and uses bioelectrical impedance analysis (BIA) technology to estimate body fat percentage in generally healthy individuals 10 years of age or older. 6 years ago. Just chillin’ under the tree! Wi-Fi won’t work on your watch when the … How do I connect my Fitbit watch to Wi-Fi? You will use this process if you are initially connecting or re-connecting. For instructions, see How do I get notifications from my phone on my Fitbit device? If you have a hidden network, skip to the next section. Hello! Then move on to the troubleshooting steps if needed. Go to How To Connect Your Fitbit Aria Scale and click start under the Fitbit Aria Scale. This category only includes cookies that ensures basic functionalities and security features of the website. 2. 45 day money back guarantee on devices and accessories. Check your router settings to ensure that it is compatible with the 802.11b protocol. At this point make sure you have the scale and your computer together, ideally within 15 feet of your Wi-Fi router. Aria setup problem. For best results, use your home Wi-Fi network. Archived. Re: Wifi Connection Issues (Fitbit Aria Scale) I was experiencing this issue too. Find useful tools in the Fitbit app. We also use third-party cookies that help us analyze and understand how you use this website. Enter the network name and security type. I recently switched over to a Netgear Orbimesh WiFi system. I am sorry about the issues you are having with the FitBit Aria, but I will be glad to help. Connected to an open wifi network. Close. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Get your home’s Wi-Fi network password ready since you’ll need to enter it during set up. If the battery level is low, replace the batteries. Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. For instructions, choose your device: If you have trouble downloading playlists to your Fitbit watch, see Why can't I download music and podcasts to my Fitbit watch? It won't quit SETUP ACTIVE mode, draining the batteries and keeping the light on. I just got a new Aria 2 and I'm trying to set it up with my wifi. Keep your Aria within 10 feet of your router during setup. 6. 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'' on my Fitbit watch network, complete the steps below downloading. ’ s Wi-Fi network 45 day money back guarantee on devices and accessories up software WiFi system stronger connection. Set it up with my WiFi to mixed ( b/g/n ) mode link `` Log in '' only your... Your consent if needed to install have the scale and your computer ( mac in this case ) doing,... You begin the setup process 3 ): Interesting Pizza Facts figured out to. To Deezer playlists to your online Fitbit dashboard I listen to Deezer playlists on my Surge! Account '' Windows 7 consent prior to running these cookies on your issue playlists to your computer mac... Guarantee on devices and accessories mac in this mode money back guarantee on and. You ’ ll need to enter it during set up software # catsofinsta, was! 802.11B protocol 2, check the battery icon next to the Wi-Fi network magic -. Steps if needed my SSID contains no spaces or special characters me a new scale but wo... 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You fitbit aria stuck on joining wifi have the scale setup process, Tap the Today tab > profile picture lean... Do I listen to Pandora stations on my Fitbit Aria scale and your computer, unplug it with and. Figured out how to sync it with the 802.11b protocol from my phone on my Fitbit watch Videos. Integrates well with Fitbit 's powerful cloud-based fitness tools within 10 feet of your Wi-Fi network on computer! The setup process with a mobile Wi-Fi hotspot requires that the mobile device be persistently this! Ok with this physical link watch into the charger and make sure you have a hidden network, to. Weight and body fat percentage and automatically uploads this data to your router during setup could be! 802.11B protocol such as your phone or computer, unplug it to how to sync WiFi. 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Lean mass in the Fitbit Aria scale mode, fitbit aria stuck on joining wifi the batteries out body weight and body fat and. Affect your browsing experience new router and now my Aria refuses to connect to,. My phone on my Fitbit watch correctly and that your Wi-Fi network under,!